BSC Insights: Customer service
If significant events or changes occur within the electricity industry we will analyse and offer insight into what has happened and why. The impartial insight articles are written by our industry experts, who have a wealth of experience and knowledge. These findings are supported by a large amount of industry data.
These BSC Insights articles all relate customer service.
Credit Cover explained
The purpose of Credit Cover is to ensure that, should a Trading Party default, sufficient collateral is available to pay any debts. If a Party does not have sufficient funds it will enter into Credit Default.
How to find your own insights from Supplier Market Share data
In this BSC Insight, Emma Tribe our Senior Product Analyst and Nick Groves our Data Steward Lead, demonstrate some of the insights that are possible using data from the Quarterly Supplier Market Share report from Elexon.
Using this report you can understand the average number of metering systems for each Supplier above a threshold and compare that to the total electricity demand for their customers.
News article test LA
teaser text