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Switched On! ELEXON Customer Survey

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Conducted on an annual basis, our Switched On! ELEXON customer survey is an important way of finding out exactly what our customers think of us, what we do well and where we need to improve.

The survey is entirely confidential and anonymous and is run by an independent market research company.

You can view the results of our customer surveys since 2013 below:

View 2018 ELEXON customer survey results

View 2017 ELEXON customer survey results

View 2016 ELEXON customer survey results

View 2015 ELEXON customer survey results

View 2014 ELEXON customer survey results

View 2013 ELEXON customer survey results

There is, of course, always room for improvement and we continuously review the results to identify areas where we can enhance the service we provide our customers.

 

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