Contact us
Glossary
If you do not find the contact information you require, please contact the BSC Service Desk.
BSC Service Desk
The Service Desk is open 24 hours a day, 7 days a week, and handles queries about BSC systems and services.
Alternatively, contact your Operational Support Manager (OSM) for advice.
Contact the Service Desk about operational issues such as:
- BMRA (its ability to access and publish data)
- Data requests and errors
- ECVAA (its ability to receive and process contract notification and perform credit check)
- FAA Service output
- Settlement Timetable
- Settlement Data accuracy
Other contacts
Press queries
Metering queries
Trading disputes
Code changes
Settlement and invoicing
Analysis
Electricity Market Reform (ERM)